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Dubai Health Receives Accreditation from Australian Council on Healthcare Standards International (ACHSI)
10 Feb 2026
Dubai Health has announced that its Ambulatory Health Centers, encompassing primary healthcare centers and outpatient specialized centers, as well as its hospitals have received accreditation from the Australian Council on Healthcare Standards International (ACHSI) during a celebration held at the Dubai Health stand at WHX Dubai.
The event was attended by H.E. Bryony Hilless, Consul General of Australia in Dubai and Northern Emirates; Mr. Mounir Sankary, Deputy Consul General and Trade and Investment Commissioner; H.E. Dr. Amer Sharif, CEO of Dubai Health and President of Mohammed Bin Rashid University of Medicine and Health Sciences; Dr. Hanan Al Suwaidi, Deputy CEO and Chief Academic Officer of Dubai Health, and Provost of Mohammed Bin Rashid University of Medicine and Health Sciences; Dr. Muna Tahlak, Chief Medical Officer of Dubai Health; Dr. Tarek Fathey, Chief Clinical Officer of Dubai Health; and Dr. Entesar Al Hammadi, Chief of Patient Safety and Quality at Dubai Health.
This achievement reflects Dubai Health’s commitment to implementing the highest global standards in healthcare services through initiatives designed to elevate both patient and employee experience. The ACHSI assessment leveraged results from the Press Ganey Patient Survey Program, alongside the “Dubai Health Majalis: Voice of the Community” initiative, which encouraged active community participation in shaping healthcare services. Feedback was also gathered through the 04 Platform, a unified communications channel that enables customers to submit suggestions, comments, and complaints.
Dr. Amer Sharif said: “Receiving accreditation from the Australian Council on Healthcare Standards International represents a significant step forward in our efforts to reinforce Dubai’s position as a global healthcare destination. It reflects our commitment to delivering high-quality, patient-centered care, in line with our broader vision to advance health for humanity.”
He added: “This achievement is a testament to the dedication of our teams, whose efforts continue to strengthen our integrated academic health system, guided by global best practices.”
Dr. Entesar AlHammadi, commented on this achievement saying: “Securing ACHSI accreditation is a key part of Dubai Health’s strategy to pursue international endorsements. It enables us to benchmark our centers against leading global healthcare systems, which supports the continuous advancement of our services, through initiatives that prioritize both patient and employee experience.”
Dr. AlHammadi confirmed that the accreditation encompasses Dubai Health’s Ambulatory Health Centers, including primary healthcare centers and outpatient specialized centers, as well as its hospitals, all of which met comprehensive standards covering patient and employee experience, clinical service quality, education and training, support services, infrastructure, and accessibility for people of determination.
She added: “Our centers are the first in the world to receive this accreditation within an integrated academic health system, demonstrating excellence across clinical care, education, research, and patient safety.”
A History of International Accreditation
The ACHSI accreditation adds to Dubai Health’s Joint Commission International (JCI) accreditation, reflecting continued alignment with global best practices.
The Australian Council on Healthcare Standards International is one of the world’s foremost healthcare accreditation bodies. It is an independent, non-profit organization dedicated to advancing the quality and safety of healthcare services worldwide.
Latifa Hospital Earns WHO and UNICEF ‘Baby-Friendly Hospital’ Accreditation for Excellence in Maternal and Newborn Care
Dubai Health's Latifa Hospital has received accreditation from the World Health Organization (WHO) and the United Nations Children's Fund (UNICEF) under the Baby-Friendly Hospital Initiative (BFHI), highlighting the Dubai Health's commitment to enhancing maternal and newborn health. The accreditation underscores Latifa Hospital's adherence to international standards in safe and high-quality childbirth services, fostering a breastfeeding-friendly environment, and supporting maternal and child health through awareness programs and specialized healthcare services.
Dr. Muna Tahlak, Chief Medical Officer at Dubai Health, commented: "Latifa Hospital's accreditation under the Baby-Friendly Hospital Initiative is a testament to the level of care upheld at Dubai Health, especially for mothers and newborns. By implementing best practices, we ensure a comfortable and secure experience for mothers and a supportive family environment that enhances well-being and strengthens community health."
She added: "We are grateful to the doctors, nurses, midwives, lactation consultants, and administrative teams at Latifa Hospital for their dedication and support of our Patient First promise. We remain focused on advancing maternal and newborn care even further."
Maternal and Newborn Care Meeting WHO and UNICEF Standards
Latifa Hospital accreditation by WHO and UNICEF reflects its commitment to providing high-quality, comprehensive healthcare services for mothers and newborns that meet the rigorous standards of the BFHI. The hospital offers comprehensive antenatal care, including regular check-ups, psychological support, and nutritional guidance to ensure maternal well-being throughout pregnancy. Its well-equipped labor and delivery units provide a safe, comfortable birthing experience, while specialized neonatal intensive care units (NICU) ensure newborns receive the highest level of medical attention. Beyond medical care, Latifa Hospital also hosts educational workshops to promote postnatal care and infant health.
A commitment to excellence in maternal and childcare
Latifa Hospital's commitment to maternal and newborn care expands beyond the accreditation criteria. It actively supports mothers through guidance and counseling programs on the benefits of breastfeeding and its lasting impact on maternal and child health, particularly in the crucial early months. The hospital also fosters a childbirth-friendly environment by minimizing unnecessary medical interventions, ensuring a safe and comfortable birth experience while strengthening the mother-child bond.
Through this achievement, Dubai Health reaffirms its commitment to advancing health through enhancing maternal and newborn care, aligning with Dubai's vision for a healthier, more resilient community.
Dubai Health’s Genomic Medicine Center Earns CAP Accreditation
Dubai Health announced that its Genomic Medicine Center (GMC) has earned accreditation from the College of American Pathologists (CAP), the globally-recognized authority in laboratory quality assurance, marking a significant milestone that reflects its commitment to the highest global standards of quality, accuracy, and safety.
This accreditation is awarded following a precise evaluation conducted by a panel of experts to verify laboratories’ compliance with internationally recognized standards in the field. It is considered one of the world’s leading medical laboratory quality assurance programs, aimed at achieving the highest levels of excellence in laboratory practices.
Dr. Ahmad Abou Tayoun, Director of the Genomic Medicine Center at Dubai Health, expressed his profound pride in the center’s achievement in obtaining accreditation from the College of American Pathologists (CAP), a milestone that reflects Dubai Health’s commitment to the highest internationally recognized quality standards and its dedication to providing high-quality services to patients and physicians. He added that this recognition further strengthens the center’s position as a leading hub for genomic medicine and advanced research.
Dr. Abou Tayoun further explained that Dubai Health’s Genomic Medicine Center supports the overall healthcare system, from analyzing genomic data to providing consultation and follow-up for individuals and families. This approach enables medical professionals to make precise, evidence-based treatment decisions. The center also provides a comprehensive range of genetic tests and analyses through its molecular genetics, genomics, and cytogenetics laboratories, including genetic diagnosis of heredity conditions and rare diseases and the premarital genetic screening program. The center contributes to supporting public health programs in the UAE.”
The Genomic Medicine Center also supports Dubai Health’s integrated academic health system model, as it is consisted of a team of physicians and researchers alongside students from Mohammed Bin Rashid University of Medicine and Health Sciences, the arm of learning and discovery of Dubai Health. This collaboration aims to transform biomedical discoveries into practical solutions that contribute to advancing healthcare services.