As Dubai prepares to welcome the new year with grand celebrations, Dubai Health has prepared its comprehensive readiness plan to ensure the health and safety of residents and visitors. The plan reflects Dubai Health’s commitment to providing high-quality patient care, leveraging the hospitals, clinics, and emergency resources across the health system.

Khalifa Baqer, Chief Operating Officer at Dubai Health, said, “At Dubai Health, we have developed a plan to ensure the provision of high-quality and comprehensive care during the New Year’s Eve celebrations, whether on-site or in our hospitals and clinics. This initiative reflects the dedication and exceptional efforts of our teams, whose commitment ensures the health and safety of all. We are also grateful for the close collaboration with the Dubai Events Security Committee and our partners, which has been instrumental in ensuring readiness.”

Comprehensive Readiness Plan

As part of the plan, Dubai Health will deploy 1,800 medical and administrative personnel across six hospitals and four clinics, ensuring uninterrupted access to high-quality healthcare services throughout the festivities. Facilities, including Rashid Hospital, Dubai Hospital, Al Jalila Children’s, Latifa Hospital, Jebel Ali Hospital, and Hatta Hospital, along with clinics in Nad Al Hamar, Al Barsha, Dubai International Airport, and Al Maktoum International Airport, will operate at full capacity. A fully equipped field hospital will be established near the Burj Khalifa, featuring eight treatment rooms and specialized teams in emergency medicine, internal medicine, surgery, and pediatrics. In addition, seven strategically located medical points, staffed by emergency specialists, will offer immediate care.

Dr. Sara Kazim, Chair of Emergency Medicine at Dubai Health, explained, “All emergency departments in Dubai Health hospitals are prepared to manage urgent cases, ensuring patients receive the best possible care. Our plan includes equipping emergency departments with the necessary medical equipment and supplies, increasing on-call doctors by 20%, enhancing rapid response coordination with Dubai Ambulance, and allocating additional treatment rooms. We thank our teams for their unwavering dedication and readiness to support the community during this large-scale event.”

Ensuring inclusivity for Dubai’s diverse population, multilingual teams will provide services in 13 languages, including Arabic, English, French, Chinese, Persian, Russian, Spanish, Hindi, Portuguese, Italian, Korean, German, Swahili, and sign language. Additionally, 20 patient transport vehicles will be on standby to facilitate smooth transfers for recovered patients, whether to their homes or back to event venues. For added convenience, Dubai Health is extending its homecare and telemedicine services, accessible via the call center on 80060. These services aim to ensure that residents and visitors can receive expert medical attention from their homes.

Dubai Health remains committed to ensuring all community members enjoy safe and memorable New Year’s Eve celebrations.

Key Figures:

• 1,800 medical and administrative staff deployed during the celebrations
• 6 hospitals and 4 clinics are operational 24/7
• 7 medical points staffed with emergency specialists
• 1 field hospital with 8 treatment rooms and specialized teams
• 20 vehicles available for patient transfers
• Homecare and telemedicine services can be accessed via 80060.

Dubai Chambers announced that it has signed a Memorandum of Understanding (MoU) with Al Jalila Foundation, donating AED15 million to support the Hamdan Bin Rashid Cancer Hospital, the first fully integrated and comprehensive cancer hospital in Dubai.

Dubai Chambers’ donation to the Hamdan Bin Rashid Cancer Hospital exemplifies their unwavering commitment to enhancing community welfare and supporting critical initiatives that improve quality of life.

The MoU was signed by His Excellency Abdul Aziz Abdulla Al Ghurair, Chairman of Dubai Chambers, and Her Excellency Dr. Raja Easa Al Gurg, Chairperson of Al Jalila Foundation Board of Directors and Dubai Health Board Member, at the Dubai Chambers’ headquarters.

His Excellency Abdul Aziz Abdulla Al Ghurair said: “In line with the vision of His Highness Sheikh Mohammed Bin Rashid Al Maktoum, Vice President and Prime Minister of the UAE and Ruler of Dubai, to strengthen social responsibility, Dubai Chambers is keen to support national projects that contribute to improving the quality of life and enhancing community services, thereby fostering social and economic development.”

Al Ghurair added: “Our cooperation with Al Jalila Foundation to support the Hamdan Bin Rashid Cancer Hospital reflects our commitment to the principles of social responsibility and the importance of charitable and humanitarian work, as part of our ongoing efforts to effectively contribute to serving the community.”

Expressing her gratitude for the donation, Her Excellency Dr. Raja Al Gurg said: “We are grateful to Dubai Chambers for their generous contribution toward establishing Dubai’s first comprehensive cancer hospital. Through this collaboration and the power of giving, Al Jalila Foundation is paving the way for enhanced care for cancer patients and their families in Dubai. This partnership aligns perfectly with our mission to foster a healthy and sustainable society, enhancing health and wellbeing through humanitarian, developmental, and community-focused efforts.”

Al Jalila Foundation is currently developing the Hamdan Bin Rashid Cancer Hospital, spanning 56,000 square meters. The hospital will feature 50 clinics, 30 clinical research areas, 60 infusion rooms, 10 urgent care rooms, five radiotherapy rooms, and 116 beds, complemented by 19 gardens spread across the campus. These gardens will offer patients space for recovery and opportunities to spend time outdoors with their families, promoting enhanced mental well-being.

The new facility will house a multidisciplinary team, including specialized nursing staff, and will provide integrated healthcare services from initial diagnosis through treatment, ensuring comprehensive care under one roof. Selected treatments and services will also be accessible to patients in their homes, ensuring continuity of affordable care and reflecting Dubai Health’s commitment to prioritizing patient needs.

The Dubai Academic Health Corporation (DAHC), AXDEV Global, and Pfizer Global announced a public-private partnership to enhance care for patients diagnosed with chronic illnesses, supported by an independent grant from Pfizer Global Medical Grants.

The goal of the collaboration is to establish an evidence-based model in performance and quality improvement to support the adoption of best practices and boost capacity development for patient care with chronic illnesses at the individual, team, practice, and health systems levels.

Dubai will serve as a test-bed to plan and implement the model, identified as the ideal city for the research given its diverse cultural population and unwavering support of its academic health system from the Dubai Academic Health Corporation.

The findings will then be scaled to enhance chronic illness care in low- and middle-income countries (LMICs) in Asia-Pacific, the Middle East, and North Africa.

The Dubai Academic Health Corporation will host the initiative at its medical university, Mohammed bin Rashid University of Medicine and Health Sciences (MBRU), and AXDEV will provide expert implementation research and project management across every step of the program.

All activities are supported by Pfizer’s independent grant including the research, development, and execution of medical education activities, toolkits and implementation science across multiple health centers in Dubai.

Through a research project out of MBRU, the research will take diabetes as a case example to apply and measure the impact of the interventions in four local health centers in Dubai. Today, diabetes is a chronic illness that affects almost one in every five adults in the UAE and is one of the leading causes of kidney failure globally.

The evidence and results gathered in Dubai will then be scaled to LMICs to reorganize chronic illness care and provide critical tools and education for clinicians, allied health professionals, staff and healthcare administrators.

Commenting on the importance of public-private partnerships, Dr. Hanan Alsuwaidi, Chief Business Officer of the Dubai Academic Health Corporation, said, “The healthcare industry has experienced significant changes since the pandemic. World-class healthcare systems are now turning to proficient partnerships to reimagine business models and access new capabilities. Public-private partnerships, like this one between the Dubai Academic Health Corporation, AXDEV and Pfizer, leverage the strength of all its members to accelerate the adoption of best practices in patient care.”

Suzanne Murray, Founder and CEO of AXDEV Group, stated, “This public-private collaboration, that will bring cutting edge education solutions for healthcare professionals and their teams to directly impact clinical practice, is a testimony that three major organizations, as well as the health centers involved, are committed to improving patient health outcomes with evidencebased and quality education and implementation research.”

Yasser El Dershaby, Vice President, MERA Regional Cluster Medical Lead, Pfizer, also commented on the importance of health equity. “Accessible healthcare for patients living with chronic illnesses is critical given that they are tethered to the healthcare system. Especially in LMICs, it has always been Pfizer’s goal to enhance health equity in underserved communities. Our new public-private partnership with The Dubai Academic Health Corporation and AXDEV Global brings us one step closer to bridging these gaps, and I look forward to the results from our initial research in Dubai.”

Dubai Health, the first integrated academic health system in Dubai, has signed a strategic partnership agreement with the Erada Centre for Treatment and Rehab. The agreement aims to enhance collaboration between both organizations, focusing on an integrated information system, as well as medical, academic and research initiatives. The partnership specifically aims to develop an advanced model of care for patients with substance abuse disorders.

The agreement creates the framework for cooperation in a wide range of areas including patient transfer for additional medical requirements, logistical support, information exchange, training, and development. In addition, Erada will collaborate with the Mohammed Bin Rashid University of Medicine and Health Sciences to develop educational programs related to substance abuse treatment, residency, and research.

His Excellency Dr. Amer Sharif, CEO of Dubai Health, stated: “The strategic partnership with the Erada Centre for Treatment and Rehab in Dubai is part of Dubai Health’s constant efforts to further develop the healthcare system in Dubai. It reflects our commitment to enhancing medical care and rehabilitation services, guided by our four missions: Care, Learning, Discovery and Giving. Through these missions, we aim to deliver world-class healthcare services and implement international best practices, positioning Dubai as a leading global model for advancing health for humanity.”

“Apart from offering effective treatment and rehabilitation services, the Erada Centre for Treatment and Rehab in Dubai actively contributes to framing policies, strategies, and plans. It also plays a vital role in raising awareness about preventive measures, significantly contributing to the overall development of Dubai’s healthcare system. Through this strategic partnership, we aim to leverage the centre’s expertise and high-quality services to enhance the capabilities of our healthcare system, in line with our Patient First promise.”

His Excellency Abdulrazaq Amiri, CEO of the Erada Centre for Treatment and Rehab in Dubai, emphasized the Centre’s commitment to reinforcing cooperation with Dubai’s government departments to promote exchange of experiences and enhance the quality of services for both citizens and residents, particularly in the field of addiction treatment and rehabilitation. Amiri praised Dubai Health for its role as a leading health institution in the emirate, noting that its goals and vision are in line with those of the Erada Centre.

Amiri commended Dubai Health for its support in meeting the Centre’s needs for medical services that complement its addiction treatments. These include dental care, emergency case management referred by the Centre, as well as medical, pharmaceutical and laboratory services.

Furthermore, Dubai Health supports the Erada Centre’s initiatives to establish a comprehensive framework to enhance the effectiveness of treating patients with substance abuse disorder in Dubai and the rest of the country.

The partnership marks a significant milestone in strengthening the collaboration between Dubai Health and the Erada Centre for Treatment and Rehab, reflecting their shared commitment to advancing healthcare services and rehabilitation in Dubai.