Patient Rights
As a patient at Dubai Health, you have the right to:
• Receive Fair & Equal Care: Regardless of age, gender, nationality, or economic status.
• Understand Your Health Condition: Receive clear and comprehensive information about your diagnosis, treatment options, and potential risks.
• Privacy & Confidentiality: Your medical information and personal data will be protected.
• Informed Consent: You will be asked for written consent before any surgical procedure, anesthesia, or major treatment.
• Emergency Care: Receive immediate medical attention in emergencies, regardless of ability to pay.
• Second Opinions: Seek a second medical opinion within or outside Dubai Health without affecting your treatment.
• Pain Management: Receive appropriate pain assessment and management.
• Receive Fair & Equal Care: Regardless of age, gender, nationality, or economic status.
• Understand Your Health Condition: Receive clear and comprehensive information about your diagnosis, treatment options, and potential risks.
• Privacy & Confidentiality: Your medical information and personal data will be protected.
• Informed Consent: You will be asked for written consent before any surgical procedure, anesthesia, or major treatment.
• Emergency Care: Receive immediate medical attention in emergencies, regardless of ability to pay.
• Second Opinions: Seek a second medical opinion within or outside Dubai Health without affecting your treatment.
• Pain Management: Receive appropriate pain assessment and management.
Patient Responsibilities
To help us provide the best care, patients are expected to:
• Respect Facility Rules & Staff: Be courteous to healthcare professionals, patients, and visitors.
• Provide Accurate Medical Information: Share relevant medical history, allergies, and current medications.
• Follow Treatment Plans: Adhere to prescribed medications and attend follow-up appointments.
• Arrive on Time for Appointments: If unable to attend, notify us at 800 60 to reschedule.
• Respect Privacy Policies: Avoid taking photos or using mobile phones in restricted areas.
• Settle Financial Obligations Promptly: Ensure timely payments for medical services, if applicable.
• Respect Facility Rules & Staff: Be courteous to healthcare professionals, patients, and visitors.
• Provide Accurate Medical Information: Share relevant medical history, allergies, and current medications.
• Follow Treatment Plans: Adhere to prescribed medications and attend follow-up appointments.
• Arrive on Time for Appointments: If unable to attend, notify us at 800 60 to reschedule.
• Respect Privacy Policies: Avoid taking photos or using mobile phones in restricted areas.
• Settle Financial Obligations Promptly: Ensure timely payments for medical services, if applicable.