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In line with the UAE’s ‘Year of Community’ theme for 2025, Dubai Health has launched the Community Majalis initiative. These community engagements are designed to bring residents and Dubai Health teams together in direct conversation through scheduled gatherings in residential neighborhoods. The initiative encourages community members to share feedback, raise concerns, and offer suggestions, empowering them to play an active role in shaping the future of healthcare and services provided by Dubai Health.

The first Community Majalis was held in Jumeirah on Wednesday, April 23. Moving forward, sessions will be held monthly in neighborhoods across Dubai, ensuring sustained engagement with diverse communities throughout the city.

Dr. Amer Sharif, CEO of Dubai Health, said, "The Community Majalis embodies our dedication to the leadership's vision of promoting open communication with the community. By meeting residents in their neighborhoods and listening to their feedback, we encourage them to share their experiences with the health services they receive, fostering trust and transparency. This aligns with the objectives of Dubai's Social Agenda 33, which aims to create a more efficient and sustainable healthcare system."

He continued, "In line with the 'Year of Community,' this initiative is part of our comprehensive plan to enable patients and customers to actively participate in the development of healthcare services. Part of this includes the recent introduction of the globally acclaimed 'Press Ganey' program, which measures patient experience by incorporating surveys tailored to each treatment journey to support strategic plans, enhance service quality, and boost patient satisfaction."

Feedback gathered during these sessions will inform actionable improvements, ensuring that Dubai Health’s services are guided by the voices and experiences of the people it serves.

Dubai Health has announced the launch of the Artificial Intelligence Literacy Framework (ALiF), the first comprehensive framework developed in the UAE to advance AI literacy in professional environments. A first-of-its-kind initiative in the Middle East and North Africa (MENA) region, ALiF underscores Dubai Health’s commitment to innovation and continuous learning. Developed at the Mohammed Bin Rashid University of Medicine and Health Sciences (MBRU), which leads the Learning and Discovery missions of Dubai Health, ALiF offers a structured blueprint for understanding, evaluating, and effectively applying artificial intelligence across sectors. The announcement was made during Dubai AI Week 2025, organised by the Dubai Centre for Artificial Intelligence, an initiative of the Dubai Future Foundation.

The event is being held under the patronage of His Highness Sheikh Hamdan bin Mohammed bin Rashid Al Maktoum, Crown Prince of Dubai, Deputy Prime Minister and Minister of Defence of the UAE, and Chairman of the Board of Trustees of the Dubai Future Foundation. ALiF provides a regionally grounded, globally relevant approach to building competence on the fundamentals of AI, ethical considerations, critical evaluation, and practical application skills. While it initially focuses on roles central to Dubai Health, such as healthcare, education, and research, it is designed to be expanded across various sectors.

ALiF’s development in Dubai reflects the UAE’s growing leadership in AI education and aligns with the broader digital transformation agenda.

Professor Alawi Alsheik-Ali, Chief Academic Officer of Dubai Health and Provost at MBRU, said, “As artificial intelligence continues to reshape how we live, learn, and care for one another, AI literacy has become essential. ALiF equips all learners with the understanding and confidence to engage with AI in ways that are both informed and responsible. By building this framework in Dubai, we are building regionally tailored digital fluency and strengthening a culture of continuous learning in our communities.” 

ALiF begins with the AI Launchpad, a free, online, entry-level course that introduces foundational concepts and real-world applications of artificial intelligence. From there, participants can build competencies and expertise through five role-specific mastery tracks tailored for learners, educators, researchers, clinicians, and administrators. The Strategic AI Leadership track equips professionals to lead AI transformation within their organisations. All online courses are certified and delivered through three progressive levels, Foundation, Intermediate, and Advanced, and allow participants to learn at their own pace. 

Atif AlBraiki, Chief Digital and AI Officer at Dubai Health, said, “As we advance AI readiness across Dubai Health, ALiF strengthens our ability to integrate AI where it adds real value. The framework reflects Dubai Health’s broader commitment to digital transformation, ensuring our workforce is equipped to adopt emerging technologies and lead its ethical and effective integration.” Nabil Zary, Senior Director of the Institute of Learning at MBRU, said, “MBRU’s Institute of Learning developed this framework to help individuals build lasting competencies, not just technical knowledge. Whether you are a clinician, educator, researcher, or administrator, ALiF enables you to engage with AI in ways that are relevant to your role and aligned with your professional goals. It’s about building confidence through understanding and creating a foundation for continuous, informed engagement with technology.” 

The launch of ALiF builds on MBRU’s legacy of open-access, continuous learning initiatives. During the COVID-19 pandemic, the university introduced the Community Immunity Ambassador programme, empowering over a million participants to become informed advocates for public health and safety. Through this UAE-developed framework, Dubai Health is contributing to sustainable digital transformation and ensuring that technology advancements enhance healthcare delivery and improve outcomes for patients and their families. 

To learn more or access ALiF, please visit: https://learn.mbru.ac.ae/courses/ai-launchpad  Registration opens to the public on 23 April 2025.

Dubai Health has launched the Press Ganey Patient Survey Program across its integrated academic healthcare system, reaffirming its commitment to advancing patient-centered care and clinical excellence.

The initiative is built around four core objectives: measuring patient perceptions across healthcare facilities, identifying actionable improvements, benchmarking performance against leading regional and international healthcare systems and enhancing key areas of service.

The survey will be deployed across care settings within Dubai Health, capturing feedback at each stage of the patient journey. These surveys are shared following patient interactions with healthcare services, allowing individuals to share valuable feedback and insights regarding the care they received.

Targeted patient groups include inpatients, same-day surgery patients, outpatients, emergency cases, dialysis patients, home healthcare recipients, telemedicine users, rehabilitation patients, and dental care recipients.

Dr. Amer Sharif, CEO of Dubai Health, stated: “This initiative will allow us to capture insights across every stage of the patient journey and enhance the quality and experience of those we have the privilege to serve—reinforcing our Patient First value and supporting the objectives of the Dubai Social Agenda 33 to deliver a world-class healthcare system.”

He added: “We remain firmly committed to delivering care that meets the highest international standards. Listening to patient feedback allows us to better understand needs, make evidence-based decisions, and continuously evolve our services to improve health outcomes and patient satisfaction.”

“The Press Ganey program equips us with a powerful tool to analyze patient experience in real-time, improve operational performance, and ensure transparency across all care settings. We encourage our patients to take an active role in shaping healthcare delivery by completing the survey after receiving care.”

About Press Ganey

Globally renowned for patient experience measurement, Press Ganey conducts approximately 150 million patient surveys annually, with over 25 million surveys regionally. Its network includes thousands of leading healthcare institutions worldwide, including 1,500 facilities across the GCC. The program offers actionable insights that support continuous development and reinforce a commitment to patient-centered care.

Scientists at Mohammed Bin Rashid University of Medicine and Health Sciences (MBRU), which leads the Learning and Discovery missions of Dubai Health, have identified a novel genetic disorder affecting children’s growth and development. Published in a leading journal, The American Journal of Human Genetics, this study identifies a problem in the FBXO22 gene, which causes various health issues in children, including growth restriction, intellectual disability, and other physical challenges. This discovery could enable more accurate diagnosis and genetic counseling, supporting informed family planning and long-term care for affected families.

Professor Alawi Alsheikh-Ali, Chief Academic Officer of Dubai Health and Provost of MBRU, said, “At Dubai Health, research is central to how we advance patient care and serve our communities. This study highlights the power of global collaboration and the impact of translational research at MBRU. We are proud to lead this important genetic discovery as part of a global collaboration and generate knowledge that holds real promise for patients and their families.”

The study included an international team of scientists and clinicians, led by Dr. Ahmad Abou Tayoun from MBRU. The team identified that mutations in the FBXO22 gene impair its function, leading to various developmental abnormalities. These include severe pre- and postnatal growth restrictions, intellectual disability, and additional complications affecting the cardiac, gastrointestinal, and skeletal systems.

Dr. Ahmad Abou Tayoun, Associate Professor of Genetics at MBRU and Director of Dubai Health’s Genomic Medicine Center, said, “This study demonstrates how genetic research on local populations can uncover the root causes of complex pediatric conditions, provide a framework for more accurate diagnosis and counseling, and contribute to global efforts to better understand the human genome. Through this discovery, we can provide a framework for more accurate diagnosis and genetic counseling, offering affected families meaningful answers to support future family planning. This work also highlights the importance of close collaborations with clinical teams, particularly the endocrinology team led by Dr. Nandu Thalange, who first identified and investigated the index case.”

The study included 16 cases from 14 families across the UAE, Saudi Arabia, Oman, and Lebanon. The team used advanced short- and long-read sequencing technology to study the children’s DNA and find the FBXO22 problem. The condition showed overlapping features with other known genetic disorders, further highlighting the critical role of FBXO22 in normal growth and development.

Dr. Fahad Ali, Assistant Professor of Molecular Biology at MBRU, said, “A key aspect of this study was identifying a unique marker in the blood that serves as a molecular fingerprint for this condition. This discovery could pave the way for a simple diagnostic test, enabling earlier detection and better support for affected families.”

The study was supported by funding from the Al Jalila Foundation, MBRU, and the King Abdullah University of Science and Technology (KAUST) Center of Excellence for Smart Health, among others. It reflects MBRU’s ongoing mission to address pressing health challenges through innovative research and global partnerships.

His Highness Sheikh Hamdan bin Mohammed bin Rashid Al Maktoum, Crown Prince of Dubai, Deputy Prime Minister, and Minister of Defence of the UAE; and His Excellency Piyush Goyal, India’s Minister of Commerce and Industry, today witnessed the signing of eight Memorandums of Understanding (MoUs) aimed at deepening collaboration across key sectors including infrastructure, healthcare, higher education, maritime services, logistics, and private sector engagement. The MoUs were inked during a special event organised by Dubai Chambers in Mumbai. The signing ceremony formed part of His Highness Sheikh Hamdan bin Mohammed’s official visit to India.

Speaking on the occasion, HH Sheikh Hamdan bin Mohammed said: “India and the UAE are bound by a deep-rooted friendship and a shared dedication to shaping the future through innovation, opportunity, and sustainable growth. Guided by the vision of His Highness Sheikh Mohamed bin Zayed Al Nahyan, President of the UAE; His Highness Sheikh Mohammed bin Rashid Al Maktoum, Vice President and Prime Minister of the UAE and Ruler of Dubai; and His Excellency Narendra Modi, Prime Minister of India, our two nations continue to build on a strong foundation of trust and collaboration.“

“These MoUs broaden and deepen our strategic partnership in line with our mutual commitment to creating resilient economies, empowering communities, and advancing knowledge, technology, and human development. Together, we are advancing a model of international cooperation that delivers real impact and long-term benefits for the people of our two countries.”

“We look forward to accelerating progress in sectors that matter most for our collective future, building on the strong momentum we have achieved through frameworks like the Comprehensive Economic Partnership Agreement and the Bilateral Investment Treaty. The continued growth in trade, investment, and institutional cooperation underscores the strategic depth of our relationship and the vast potential of our shared vision.”

Strengthening business community ties
In a series of agreements that underscore the vital role of business communities in advancing collaboration and mutual growth, Dubai Chambers signed three Memorandums of Understanding (MoUs) with the Confederation of Indian Industry (CII), the Federation of Indian Chambers of Commerce and Industry (FICCI), and the IMC Chamber of Commerce and Industry.

The MoUs were signed by His Excellency Mohammad Ali Rashed Lootah, President and CEO of Dubai Chambers; R. Mukundan, Vice President of CII; Anant Goenka, Senior Vice President of FICCI; Jyoti Vij, Director General of FICCI; and Sunita Ramnathkar, Vice President of IMC.

The MoUs establish a framework for enhanced cooperation in several key areas. Dubai Chambers will support Indian businesses in establishing or expanding their presence in Dubai and provide strategic services aimed at accelerating the investment process. The three Indian entities will provide similar support to Dubai-based companies exploring business opportunities in India, including facilitating business matching services and networking activities. This support will also be extended during the pre- and post-expansion phases.

The agreements also outline collaboration in joint participation at trade fairs, investment missions, conferences, and exhibitions held in both markets. In addition, the parties have committed to the regular exchange of information and data on bilateral trade and business trends, helping to identify new opportunities and strengthen private sector cooperation. The MoUs align with Dubai Chambers’ strategy to promote international expansion and build bridges of cooperation with key global markets.

By enhancing institutional ties with India’s most influential industry bodies, the MoUs position the private sector as important drivers of the economic partnership, aligned with Dubai Chambers’ strategy to promote international expansion, competitiveness, and sustainable growth.

Future-ready supply chains
As part of efforts to reinforce UAE-India connectivity and future-proof global trade infrastructure, DP World signed a Memorandum of Understanding (MoU) with RITES, a leading infrastructure, consultancy, and engineering firm under India’s Ministry of Railways. Signed by His Excellency Sultan Ahmed bin Sulayem, Group Chairman and CEO of DP World, and Rahul Mithal, Chairman and Managing Director of RITES, the agreement aims to harness the expertise of both organisations to develop resilient, tech-enabled supply chains and strengthen modern logistics and maritime capabilities, aligned with the long-term economic visions of both nations.

The agreement aims to further leverage the UAE-India Virtual Trade Corridor (VTC), a digital platform launched in September 2024 and developed in collaboration with RITES, to streamline customs, logistics, and regulatory processes between the two countries. The agreement opens the door to collaboration on projects spanning multimodal logistics parks, free trade zones, port connectivity, and rail freight solutions, supporting the two countries’ shared goal to build diversified trade routes that can withstand global disruptions and drive long-term economic growth.

Drydocks World, a DP World company, signed an MoU with Cochin Shipyard Limited (CSL), a leading Indian shipbuilding and maintenance facility, under India’s Ministry of Ports, Shipping and Waterways. The agreement, signed by His Excellency Sultan Ahmed bin Sulayem and Madhu S Nair, Chairman and Managing Director of CSL, establishes a framework for the joint development of ship repair clusters in Kochi and Vadinar, in India, as well as offshore fabrication, and collaborative marine engineering solutions. This partnership leverages the complementary strengths of both organisations and supports the goals of Maritime India Vision 2030 and the Maritime Amrit Kaal Vision 2047. It aims to contribute to modernising India’s maritime infrastructure, expanding its ship repair industry, and creating new employment opportunities.

Partnership for educational excellence
The Dubai Department of Economy and Tourism (DET) signed an MoU with the Indian Institute of Management Ahmedabad (IIMA), one of Asia’s leading business schools and India’s top-ranked business schools, to establish a world-class IIMA campus in Dubai, marking a significant milestone in academic cooperation. The MoU was signed by His Excellency Helal Saeed Almarri, Director General of the Dubai Department of Economy and Tourism, and Bharat Bhasker, Director of IIMA. The agreement seeks to support the goals of the Dubai Economic Agenda D33 by developing business leadership talent and contributing to the development of a globally competitive innovation ecosystem in the emirate.

The IIMA Dubai Campus is envisioned as a global centre of excellence for higher education, skill development, and innovation, serving the broader Middle East, Africa, and Central Asia regions. The campus will be developed in two phases. In the first phase, IIMA will be allocated space within the Dubai International Academic City (DIAC), the region’s premier higher education hub, providing world-class educational resources designed to foster innovation and academic excellence. Under the agreement, IIMA aims to launch its One-Year Full-Time MBA Programme in Dubai later this year. In the second phase, IIMA will be allotted land for the establishment of a permanent campus, which is expected to become operational by 2029.

Advancing inclusive healthcare
In another agreement that furthers a common commitment to delivering inclusive healthcare, Dubai Health signed an MoU to establish the UAE-India Friendship Hospital (UIFH), a new not-for-profit initiative aimed at providing inclusive and accessible healthcare, in Dubai. The MoU was signed by Dr. Amer Sharif, CEO of Dubai Health, and Founding Trustees of the UIFH including Faizal Kottikollon, Chairman of KEF Holdings and Chairman of the UAE India Business Council - UAE Chapter (UIBC UC); Nilesh Ved, Chairman of Apparel Group and Founding Member of UIBC UC; Siddharth Balachandran, Executive Chairman of Buimerc Corporation and Founding Member of UIBC UC; Tariq Chauhan, Vice Chairman of EFS Facilities and Founding Member of UIBC UC; and Ramesh S Ramakrishnan, Chairman of Transworld Group.

The UAE-India Friendship Hospital (UIFH) is a joint philanthropic initiative endorsed at the leadership level by the governments of Dubai and India that aims to deliver high-quality, affordable healthcare services.  

An eighth agreement was formalised between the Dubai Medical University (DMU) and the All India Institute of Medical Sciences (AIIMS), the country’s top-ranked medical institute. The cooperation  agreement, signed by His Excellency Eng. Yahya Saeed Lootah, Vice Chairman of the Board of DMU, and Ahamadulla Shariff, Head of the Department of Anatomy at AIIMS, aims to strengthen academic and research collaboration by promoting direct cooperation between faculty, administrative staff, departments, and research centres of both institutions.

Key areas of collaboration include student and staff exchange programmes, joint research in priority fields such as infectious diseases, metabolic disorders, and climate change, and the development of global health initiatives. The agreement also provides a framework for the exchange of academic materials and research publications. The agreement also covers cooperation with AIIMS in areas related to AI research, development, and digital transformation in medical education and healthcare.

Dubai Health's Latifa Hospital has received accreditation from the World Health Organization (WHO) and the United Nations Children's Fund (UNICEF) under the Baby-Friendly Hospital Initiative (BFHI), highlighting the Dubai Health's commitment to enhancing maternal and newborn health. The accreditation underscores Latifa Hospital's adherence to international standards in safe and high-quality childbirth services, fostering a breastfeeding-friendly environment, and supporting maternal and child health through awareness programs and specialized healthcare services.

Dr. Muna Tahlak, Chief Medical Officer at Dubai Health, commented: "Latifa Hospital's accreditation under the Baby-Friendly Hospital Initiative is a testament to the level of care upheld at Dubai Health, especially for mothers and newborns. By implementing best practices, we ensure a comfortable and secure experience for mothers and a supportive family environment that enhances well-being and strengthens community health."

She added: "We are grateful to the doctors, nurses, midwives, lactation consultants, and administrative teams at Latifa Hospital for their dedication and support of our Patient First promise. We remain focused on advancing maternal and newborn care even further."

Maternal and Newborn Care Meeting WHO and UNICEF Standards

Latifa Hospital accreditation by WHO and UNICEF reflects its commitment to providing high-quality, comprehensive healthcare services for mothers and newborns that meet the rigorous standards of the BFHI. The hospital offers comprehensive antenatal care, including regular check-ups, psychological support, and nutritional guidance to ensure maternal well-being throughout pregnancy. Its well-equipped labor and delivery units provide a safe, comfortable birthing experience, while specialized neonatal intensive care units (NICU) ensure newborns receive the highest level of medical attention.  Beyond medical care, Latifa Hospital also hosts educational workshops to promote postnatal care and infant health.

A commitment to excellence in maternal and childcare

Latifa Hospital's commitment to maternal and newborn care expands beyond the accreditation criteria. It actively supports mothers through guidance and counseling programs on the benefits of breastfeeding and its lasting impact on maternal and child health, particularly in the crucial early months. The hospital also fosters a childbirth-friendly environment by minimizing unnecessary medical interventions, ensuring a safe and comfortable birth experience while strengthening the mother-child bond.

Through this achievement, Dubai Health reaffirms its commitment to advancing health through enhancing maternal and newborn care, aligning with Dubai's vision for a healthier, more resilient community.