Frequently Asked Questions
Are emergency services available at Dubai Health?
Yes, all six of our hospitals have emergency departments to handle urgent medical cases. Additionally, Al Barsha Health Center and Nad Al Hamar Health Center also offer emergency services. For more information, contact our 24/7 Customer Experience Team at 800 60.
Do Dubai Health facilities accept insurance?
Yes, Dubai Health facilities accept a variety of insurance plans. For details, please call our 24/7 Customer Experience Team at 800 60, visit the Insurance page on our website, or contact your insurance provider.
Does Dubai Health offer telemedicine services?
Yes, Dubai Health provides virtual healthcare consultations, allowing you to receive medical advice from anywhere. To book a telemedicine appointment, visit our Book Appointment page and filter by doctors offering virtual consultations.
How can I book an appointment with a doctor at Dubai Health?
You can schedule an appointment by calling our 24/7 Customer Experience Team at 800 60, through the Dubai Health website, or via the Smart App.
How can I contact Dubai Health?
You can reach our 24/7 Customer Experience Team at 800 60, through our website, or via our Smart App.
How can I find a doctor within the Dubai Health system?
You can browse our list of doctors across various departments and specialties on the Dubai Health website to find the right healthcare professional for your needs.
How can I join Dubai Health?
You can explore available job opportunities on the Dubai Careers website.
How can I provide feedback or file a complaint with Dubai Health?
You can contact our 24/7 Customer Experience Team at 800 60 or submit a complaint online through 04, The unified interactive platform between Dubai Government and it’s customer.
