Frequently Asked Questions
Are emergency services available at Dubai Health?
Yes, all six of our hospitals have emergency departments to handle urgent medical cases. Additionally, Al Barsha Health Center and Nad Al Hamar Health Center also offer emergency services. For more information, contact our 24/7 Customer Experience Team at 800 60.
Do Dubai Health facilities accept insurance?
Yes, Dubai Health facilities accept a variety of insurance plans. For details, please call our 24/7 Customer Experience Team at 800 60, visit the Insurance page on our website, or contact your insurance provider.
Does Dubai Health offer telemedicine services?
Yes, Dubai Health provides virtual healthcare consultations, allowing you to receive medical advice from anywhere. To book a telemedicine appointment, visit our Book Appointment page and filter by doctors offering virtual consultations.
How can I book an appointment with a doctor at Dubai Health?
You can schedule an appointment by calling our 24/7 Customer Experience Team at 800 60, through the Dubai Health website, or via the Smart App.
